ABOUT THE COMPANY AND SERVICES 

JCB-Universal Specialist Care Services Ltd, is a recruitment and health & social care provider, registered in England. We provide a 24hr care and support, Day/Night at competent rates, to enable effective and efficient services to everyone. The company, recruit and supply staff who are multi-skilled in  Health and Social Care. We aim to provide effective staffing level needs to different sectors across and those we serve across the UK. Our staff highly understand that compliance and attending mandatory training is a priority. 

We provide services in the following settings:(Residential & Nursing Homes, Private Homes, Domiciliary & Live-In care, Day-centres  & Schools, Supported Living & Children sites, Hospital and Mental Health institutions, Rehab, & Homeless centres. Thus, we focus on providing specialist and complex care, by supporting those with varying needs, and requirements under specialist team who regularly monitor and review the care provision.

We have skilled workers with update training, and  experience that match every need of the services user. Our team deliver flexible  services that enables our clients to meet their needs in the comfort of their schedule. Our focus is to improve the lives of those needing care, and support, through consistent passionate care and  high quality services.  We ensure we assist you to live independently, and safely  the way you wish to live in familiar environment.        Company Registered No: 13668916. 

OUR MISSION STATEMENT

Our mission is to improve the lives of those in our care, by providing compassionate, dignified and high quality services.  We focus on consistently delivering person-centred care and enabling independence. 

Our aim is to continuously promote equal opportunities, empowerment, independence, and power-sharing.  Enabling our customers to make informed choices over, their care,  creating equity, and an inclusive, supportive environment or community.

OUR SOCIAL IMPACTS AND ETHICAL VALUES


We strongly believe in creating a healthier and stronger communities, and high quality jobs.  We aim to create every sector we serve the best place to work and to live.


Our organisation is a diverse system that welcome everyone regardless of their geographic area, age, gender, race, ethnicity, disability, religion, marital status, and family responsibilities.



The system that brings compassion and dignity into every interaction. We aim to promote diversity and equality to enables us to contribute to a healthier community, person-centred care and services that are rooted in the communities we serve.

WHY JCB UNIVERSAL

We have strong recruitment procedures in place, that carry out relevant checks, such as criminal records, and  work history for safeguarding purposes. We recruit fit and proper staff who are fully trained, competent, skilled, and experienced to keep you safe. We employs people who can learn and provide safe & quality services appropriate to their role. 

Our team reflects a group of diverse individuals with breadth and depth of experience in healthcare industry. We only provide services tailored to our client's needs, choices, and preferences. We ensure our contracts aligns with client’s needs, policies, and procedures. 

Our services are open to different regions, or boroughs, and we are prepared to cover a range of rural areas. Thus, your settings can always seek your staffing level needs through us. 
We ensure discrimination policy is in practice during recruitment and whilst seeking contracts. We promote partnership and effective communication whilst working with other Health, and Social Care professionals to meet individual's needs effectively. 

QUALITY ASSURANCE AND GOVERNANCE SYSTEM


We promote partnership and effective communication whilst working with other Health, and Social Care professionals to meet individual's needs effectively. Thus, we  have effective governance and the system that focus on the best budget that suits everyone whether, (Emergencies, Permanent, and Temporary contracts), to reduce financial strains. We have  innovative care and monitoring systems to coordinate your care.


We are committed to ensuring that our clients receive the best possible and affordable services. We focus on developing a system and processes that promotes integrated care to help us to achieve this.  In this case we promote transparency between both our clients, staff, and the care services we provide. We  listen to everyone concern and respond.


Our Quality Assurance System, ensures we perform auditing, a number of reviews, and feedback from day one of the contract.. We provide services that meet all the fundamental standards and our governance framework. For example  we  deliver mandatory  training, ongoing supervision, regulatory compliance, and career development. 

MANAGING COVID- 19


Our organisation system has a business continuity plan of preventing and controlling Coronavirus-(COVID-19), on an ongoing basis.  

 COMPANY  DIRECTOR


The company was founded in October 2021, by a qualified healthcare professional, Mrs Jacqueline Cotton Baguma a member of (CMI, fCMgr, MCMI) with minimum of 25 years of experience in the industry.


Awarded with, HND, BA(Hon), (CMIC), in Healthcare Management and Leadership/ (MSc) Public Health and Health Promotion.


Her leadership role promotes partnership; collaboration; teamwork; inter-professional care and the delivery of integrated person-centred services. "Passion for good healthcare"

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